Orders & Shipping

Shipping prices
Standard shipping is a flat rate of $9.97USD or FREE for orders over $99.97USD
Express shipping is a flat rate is $24.97USD or FREE for orders over $300USD

Estimated shipping times
Due to demand, we aim to dispatch all orders within 5 business days.
Your items may be split across different parcels due to warehouse availability.
Orders are shipped from our warehouses based in Australia, United States and Hong Kong.
Estimated shipping times are based on city and inner city locations, if you live regionally please allow additional time for delivery.
Warehouse processing, clearance and custom delays are not included in the above estimated delivery times. 

Custom's fees
Depending on where you live, there may be international custom clearance fees for your parcel to clear customs. These fees vary based on the value of your parcel and where possible, we will try to absorb some of these costs. Customers are responsible for these costs and will be contacted by DHL if required.

Tracking information
Once we ship your package, you will receive more details to track your order on our website via the "Track My Order" link.

Shipping address
We currently do not ship to PO Box addresses, please provide a full street address to ensure your order gets to you without delays.

Changing my shipping details
As we aim to dispatch your order quickly and shipping addresses are final once your order has been shipped. To avoid delivery delays, we ask you to check these details are correct before confirming your order. Any amendments to shipping details are required to be emailed to info@bohemianthelabel.com for approval. We do not accept responsibility for any incorrect shipping addresses. Additional funds may occur to reship orders.

Cancelling my order
Once your order is confirmed, all cancellation and refund requests are required to be emailed to Bohemian The Label and our team will be in touch shortly if your cancellation request has been approved. All cancellation requests are subject to approval, and Bohemian The Label reserves the right to not approve a cancellation request, for any reason, including orders that have been processed and shipped. Please see our full exchange policy for more information.

Item availability
Occasionally stock levels are not up-to-date on the Online Store, this means items may not be available at the time of purchase. The likelihood of this occurring is extremely rare. If this occurs to an item in your order, we apologise for any inconvenience and you will be notified by email as soon as possible and offered a suitable replacement or a full refund.

Remember to use the checkout notes to let us know more details!

For more questions, chat with us online 24/7 or email info@bohemianthelabel.com

BOHEMIAN THE LABEL,
xoxo